Root of problem: the chinese name - Annie Wan (Anyone)
Caller: hello, can I speak to Annie Wan? (anyone)
Operator: yes, u can speak to me.
Caller: no, I want to speak Annie Wan!
Operator: you are talking to someone! Who is this?
Caller: I'm Sam Wan (someone) and I need to talk to Annie Wan! It's urgent.
Operator: I know u are someone and u want to talk to anyone! But what's this urgent matter about?
well..just tell my sister Annie Wan that our brother Noel Wan (no one)
was involved in an accident. Noel Wan got injured and Noel Wan is being
sent to the hospital. Right now, Averyone is on his way to the hospital.
look if no one was injured and no one was sent to the hospital, then
the eccident isn't an urgent matter! You may find this hilarious but I
don't have time for this!
Caller: u are so rude! Who are u?
Operator: I'm Saw Lee. (sorry)
Caller: yes! You should be sorry. Now give me your name!!!